If you have a question about a product, please feel free to contact us. We will definitely help you.

No, you do not need a customer account to order from us.

Delivery takes place domestically (Germany).
Shipping to German islands is excluded.

We calculate shipping costs based on package size and weight. Our packaging prices are included in shipping and are as follows:

Package - max. 120 x 60 x 60 cm

up to 1kg – €6.50

up to 3kg – €10.00

up to 5kg – €12.00

up to 10kg – €15.00

up to 20 kg – €20.00

up to 31.5 kg – €25.00

We attach particular importance to sustainable and safe packaging. Since our lamps are very fragile, they require special handling and packaging in order to survive shipping well.

Our experience shows that the bulb packing system is the safest way to ship a lamp. This way it is protected as best as possible. This means we use two boxes instead of just one. We also secure the inner box with specially made packaging corners. The inner one floats in the outer box and is therefore best protected from external damage.

All packages are automatically insured up to a value of €500. Additional insurance can be booked for €6.00.

(The prices are also based on DHL's current shipping prices and will be updated if necessary.)

Yes, we also offer pickup.

Yes, the order can be returned within 14 days.

We bear the costs of returning the goods.

If your order is defective or contains an error, we can exchange or refund the item upon request.

- Credit card (Amex, Visa & Master Card)

- PayPal

- Klarna invoice

- Instant bank transfer

- Google Pay

-Apple Pay

-Shop Pay

Yes. We use 100% secure SSL encryption so all your data is protected and safe!